Business Operating Health Assessment

Twenty statements about how your business actually runs today. Answer honestly, and in about eight minutes you’ll have a scored view of where the business is strong, where it’s exposed, and what to work on first.

Assessment20 questions5 dimensionsAbout 8 minutesNo registration

How scoring works

Simple, consistent, and out in the open

Every statement is written so that agreeing means the business is in better shape. There are no hidden weightings or trick questions.

Answers and points

Each answer earns 0 to 4 points: Strongly disagree 0, Disagree 1, Neutral or mixed 2, Agree 3, Strongly agree 4.

Dimension and overall scores

Each dimension has four statements, so 16 points are possible. The dimension score is points earned divided by 16, times 100. Your overall score is the average of the five dimension scores.

What the bands mean

ScoreBandIn practice
80–100StrongA real strength. Protect it as the business grows.
65–79SolidWorking, with specific gaps to tighten.
45–64DevelopingInconsistent. Works in some places or some months, not others.
0–44Priority gapLikely holding the business back today.

How priorities are chosen

Your top three priorities are your three lowest-scoring dimensions. If two are tied, the one with more “Disagree” or “Strongly disagree” answers comes first. Each priority comes with next steps matched to its score: “Build” below 65, “Sharpen” at 65 and above.

Please note: This is a preliminary, self-reported assessment designed to prompt discussion. It is not a comprehensive business audit, financial review, or professional advice, and your results reflect only the answers you give. Your answers are scored in your browser and are not stored or sent anywhere.

Perspective

Reading your results like an operator

What I’ve seen in practice

Operating problems rarely look like operating problems.

They show up as a missed quarter, a cash surprise, a key customer escalating, or a leadership team that’s busy all week and still unsure what moved. By the time the symptom is visible, the cause has usually been there for a while.

That’s why this assessment looks at the underlying practices: priorities, numbers, execution, accountability, and capacity to grow, rather than at results alone.

Where companies get this wrong

Fixing the symptom, not the system.

  • Treating symptoms as causes. A missed quarter gets a sales push, when the real issue was a forecast nobody trusted.
  • Too many priorities. Twelve priorities is a to-do list. Three to five is a plan.
  • Measuring without acting. A dashboard nobody uses to make a decision is overhead.
  • Assuming the CEO’s view is the team’s view. Leaders often score the same business very differently, and that gap is a finding in itself.
What I’d do first

Start with the widest disagreement.

Have each member of your leadership team take the assessment on their own, then put the results side by side. Before looking at the lowest score, look at where answers differ most. That’s usually where assumptions about how the business runs have drifted apart, and it’s the fastest way into an honest conversation about what to fix.

Then pick one dimension, one owner, and one commitment you can review in 30 days.

Next step

Want help putting this into practice?

These resources are designed to help you identify opportunities and move your business forward. If you’d benefit from an experienced operator’s perspective, I’m happy to compare notes.